Topic

Digital Financial Harms

2 items.

8 Apr 2025
Blog post
Navigating the Digitalisation of Finance: User experiences of risks and harms
Amrita Sengupta, Chiara Furtado, Garima Agrawal, Nishkala Sekhar, Puthiya Purayil Sneha, Vipul Kharbanda
Our study unpacks the experiences of marginalised users navigating the digitalisation of finance. Through a survey of 3,784 users, 18 interviews and 7 focus group discussions, our study’s findings highlight user experiences of risks and …
15 Dec 2023
Blog post
User Experiences of Digital Financial Risks and Harms
Amrita Sengupta, Chiara Furtado, Garima Agrawal, Nishkala Sekhar, Puthiya Purayil Sneha, Yesha Tshering Paul
The reach and use of digital financial services has risen in recent years without a commensurate increase in digital literacy and access. Through this project, supported by a grant from Google(.)org, we will examine the landscape of …